search

1. Returns

We do not accept returns or exchanges unless the item you purchased is defective or wrongly sent. If you receive a defective or wrong item, please contact us at shop@alluskin.com with details of the product and the defect. You can send the item you consider defective to:

Alluskin Sdn Bhd, 291-G, Jalan Pusat Dagangan Sendayan 3/5, Sendayan Merchant Square, Bandar Sri Sendayan, 71950 Seremban, Negeri Sembilan Darul Khusus.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.


2. Shipping

Kindly refer to the below estimated time of shipping:

Peninsular Malaysia (Semenanjung Malaysia) :  2-5 working days.

East Malaysia (Sabah & Sarawak): Up to 10 working days.

Countries other than Malaysia: 14-28 days according to the region.


No refund will be given for successful order due to change of mind. For damage or wrong items, kindly return the item you purchased to the address as follow:

Alluskin Sdn Bhd, 291-G, Jalan Pusat Dagangan Sendayan 3/5, Sendayan Merchant Square, Bandar Sri Sendayan, 71950 Seremban, Negeri Sembilan Darul Khusus.

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

Your cart is currently empty.

Continue shopping